Refund & Return Policy
Satisfaction Guarantee (Refund Policy)
We are so confident in the value and healing power of our products, that we offer a money-back guarantee. If you are not satisfied for any reason, we will gladly replace the product or refund the amount paid, less the shipping cost and restock fee of $25.
To initiate a refund:
• We must be informed at elevate.microdose@proton.me within 14 days after your product has been registered as delivered. Product must be returned to us with remaining unused products.
In the case of larger purchases ($150 or more) we reserve the right to investigate further and ensure your claims are not fraudulent (to get free products) before a refund is issued. We also have the right to request un-used or unopened bottles be returned in the case of a refund with a multi-bottle purchase. If you have any concern, order less product to start!
For Replacements:
If you are unhappy with your product for any reason and want a replacement, we’ll work with you to make it right! Simply email elevate.microdose@proton.me to give us more details and get assistance.
Late or missing refunds
• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact us at elevate.microdose@proton.me for questions related to refunds.